Got a question? You’re in the right place! At 2 Dollar Shop, we love keeping things simple, affordable, and stress-free. Here are some quick answers to help you shop with confidence.
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- What Our Customers Ask Most
Need Help?
Need Help Fast? Our friendly team at 2 Dollar Shop is always here to lend a hand! Whether you have a question about a product, your order, shipping details, or just want to know more about what we offer, we’re more than happy to help. Getting in touch is easy — simply send us an email at hello@2dollarshop.com.au with your query. We’ll review your message carefully and make sure you receive the support or information you need. We aim to reply to all messages within 24 hours, but in most cases, you’ll hear from us even sooner. Your satisfaction is our priority, and we’ll do our best to make every shopping experience at 2 Dollar Shop smooth, simple, and enjoyable.
What Our Customers Ask Most
Absolutely! Our items are designed to be practical and affordable, so they fit seamlessly into your daily life.
Every order comes with the exact items you select, carefully packed and checked for quality before shipping.
Yes! If your item arrives damaged or isn’t what you expected, please contact us within 14 days for a refund or exchange. Visit our Returns Policy page for full details.
Orders are usually processed within 1–2 business days. Delivery time depends on your location, but most customers receive their parcels within 3–7 business days.
At the moment, we ship Australia-wide. Stay tuned — we’re working on expanding soon!
Normally we don't provide support during weekends.